In this podcast Ricardo Vargas talks about the concept of quality vs. the costs included to deliver the quality. He shows that the costs related to the creation of attributes that aren’t perceived by the client are a direct waste of capital. On the other side, the costs related to the production of real value that is perceived by the client are considered an investment in the project quality.
(This podcast is also avaiable in Brazilian Portuguese. Listen to the Portuguese version)Generate PDU Report
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