Conflict Management and the Project Life Cycle

In this podcast, Ricardo talks about managing conflicts. Are conflicts always bad? Listen to the answer of this question and know the different types of conflict that can arise during a project.

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Episode transcript

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Hello, everyone. Welcome to the five minutes BM podcast today. I like to discuss about Conflict Management and this was suggested by my dear friend, our tomatoes, Brazil. In what I want to discuss with you is that most of the people, they have a room wrong perception about Conflict the thing. And that Conflict is always something bad, or it's a perfect environment. If it's a zero Conflict environment and this is not true, and this is not right. Why? Because at the beginning of the Project, you need to understand that conflicts, they help you to address basic Project questions.

They help you to improve the focus. Three and four is the team aspect to define with clarity about the project scope, to negotiate and to raise potential issues around deadlines and budget to address initial risks. So it's very, very important that at the beginning of the Project you put some conflict and the best analogy I want to share with you, imagine conflict as a spice, okay, is a spice in your food.

If there is no spice, your food looks tasteless because they spicy is what brings taste back. But if you put a one pound of salt and one pound of Chile in your food, maybe to become to spicy, if you put the spice at the wrong time on the cooking process, you can destroy your food. So we need to understand that when the project moves from the planning to execution, we need to understand that we are not discussing the budget anymore.

We are discussing how we can meet the budget, how we can manage the budget, how we can control the budget, how we can control that, that lines, how we can respond the risks that became issues. So it's really, really important that I understand all these dimensions because the Conflict is not always bad. It's a very, very important concept. So if you look towards this scope, the budget and the deadlines and the initial risk assessment at the beginning, if you create conflict around this topics to improve the performance, and if at the end you keep your Conflict only to find ways of reducing the variations on your cost.

Reducing the variation on your deadlines, make some small changes in the scope, not major changes, but some small changes response to your risks. So it's very, very important that you understand this. So think about the Conflict as part of the life cycle of a project in it will change in its dimensions boards. The Project not know zero Conflict all the time and no, a hundred percent Conflict off the time. Think about that and see you next week with a lot of very positive Conflict.

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